Legal

Terms of Business

The terms on which we provide your Nottingham business address and mail handling.

These terms are being updated. This is a working version for reference. The binding terms are those provided to you at the point you open your account.

The service

NG1 Group Ltd provides a registered office and business address in Nottingham city centre, with your mail opened and scanned to your email, from £25 a month plus VAT. Meeting rooms and additional services are available where offered.

The NCA registration and our other licences are held by NG1 Group Ltd and cover its sub-companies. VAT is charged by NG1 Commercial Ltd.

Setup charge

A £30 + VAT setup charge opens your account and covers the identity check and address registration we are required to run before your address can go live. This charge is non-refundable.

Identity verification

By law we must verify your identity before your address is active. You agree to complete our identity verification, carried out through Credas, and to provide the documents we reasonably request. We cannot activate your address until these checks are complete.

Acceptable use

  • A licence covers one business unless we have agreed otherwise in writing.
  • You confirm you are applying for your own lawful business purposes and not on someone else's behalf without telling us.
  • The address must not be used for any unlawful, fraudulent or misleading purpose.

Mail

We open and scan your mail and email it to you. Original items are held for collection by appointment, or forwarded on the £50 a month mail handling plan. Post that fits through a letterbox is included; larger parcels are by arrangement only.

Payment and cancellation

The service has a minimum term of 3 months, then runs on a monthly rolling basis. After the minimum term you can cancel with one calendar month's written notice, ending on the last day of a calendar month. There is no exit fee.

Ending the service

We may suspend or end the service where we are required to for legal or anti-money-laundering reasons, or where these terms are breached. We will tell you where we are able to.